OpsKnot

Multi-day Baja trips, booked and prepared online.

Baja Xpeditions runs guided multi-day UTV trips in Baja California, starting at the Tecate border. We built the booking site, a pre-trip rider questionnaire and a “My Trip” portal for every guest.

USA · MexicoBooking + customer portalNext.jsTypeScriptNode.jsPostgreSQL
bajaxpeditions.com
Baja Xpeditions website, built by OpsKnot

THE CHALLENGE

A multi-day expedition needs a lot of details, early.

Every trip involves vehicles, riders with different experience levels, meals and medical details, plus chase trucks and lodging along the route. Collecting all of that by email and phone is slow and easy to get wrong.

Baja Xpeditions wanted guests to choose their trip and vehicle option, share what the crew needs to know, and see their trip details in one place.

The goal

Collect everything a multi-day expedition needs (vehicles, riders, dietary and medical details) in one place.

HOW IT WORKS

What the customer does, step by step.

  1. 01

    Choose a trip

    Guests pick an Xpedition and a support format: ride the company's own vehicles, or bring their own UTV.

  2. 02

    Tell the crew about you

    A pre-trip questionnaire collects riding experience, dietary preferences and medical history.

  3. 03

    See your trip

    Registered riders use the “My Trip” portal, then meet the crew at the border to start the trip.

WHAT WE BUILT

The pieces behind it.

01

Expedition listings

Trips with dates, difficulty, vehicle options and pricing.

02

Pre-trip questionnaire

Experience, dietary and medical details, collected before the trip.

03

“My Trip” customer portal

A personal area for every registered rider.

Built withNext.jsTypeScriptNode.jsPostgreSQL

WHERE IT LEADS

The crew knows each rider before day one.

Questionnaire answers arrive with the booking, so meals, vehicles and logistics can be planned before anyone reaches the border.

For your business

Every enquiry, booking or trade-in should land in a CRM with an owner and a next step. That is where we start, with AI agents doing the follow-up.

Custom CRM development →Problems we solve with CRMs →

BOOK A CALL

Want a site or portal that does real work? Let's talk.

A short call about what your customers need to do online, and where those requests should land. You'll leave with a clear next step, whether or not we work together.

Book a call

Remote worldwide · Replies within one business day